Scheduled Maintenance May 05, 2020 3:00 UTC

Dear Valued Client,   There will be scheduled maintenance on May 05, 2020, at 3:00 UTC. The update will be minor and mostly to deliver the latest fixes and improvements to make our switch more efficient and more stable. Downtime during the upgrade is expected but it should not go beyond an hour.  The whole upgrade process could take 1.5 ... Read More »

28th Apr 2020
Easter Support

Dear valued customer,

Please be informed that the Goautodial Team will be working on a skeletal crew this Easter. Our support hours will be from 9am - 6pm EST. Happy Easter to everyone!

7th Apr 2020
Maintenance March 30

Hi,

We've scheduled a maintenance to debug and improve our switch's efficiency.
The maintenance will be performed on 30.03.2020 at 08:00 - 09:00 AM UTC.

Minor downtime is expected but it shouldn't last for more than 40 minutes.

Please, accept our apologies for any inconvenience.




23rd Mar 2020
Emergency Maintenance on March 20, 2020

Dear Valued Customer,

Our switch provider will be doing an emergency maintenance at 12am EST on March 20, 2020. Expected downtime will be 10-15 minutes. Thank you for your patience and understanding.

19th Mar 2020
New call rates for France

Dear Customers,Starting today, the rates for outbound calls to France will be as follows; Name prefix price France 33 0.19 France - Mobile  336    0.19 France - Mobile 337 0.19 France - Mobile - Globalstar 3375077 0.3295 France - Mobile - Globalstar 3364002 0.344 France - Mobile - ... Read More »

27th Jan 2020
Christmas and New Year Support schedule

Seasons greetings to all our partners and clients. Goautodial will operate with a skeletal crew this holiday season. We will however continue to bring quality support and service and as such, our ticketing system is still going to be available 24 hours during the holidays. Chat support will be available from 9am - 6pm EST Christmas and New Year. ... Read More »

20th Dec 2019
Holiday Support

Seasons greetings to all our partners and clients. Goautodial will operate with a skeletal crew this holiday season. We will however continue to bring quality support and service and as such, our ticketing system is still going to be available 24 hours everyday. Chat support will be available 24 hours as well on Christmas and New Year. Our hotline ... Read More »

24th Dec 2018
IMPORTANT: Maintenance on our VOIP switch

Dear Valued Customer,

Our switch provider will be performing a complex firmware update scheduled on the 23rd of July, 7am - 10am UTC.  You will still be able to access your service with us but downtime on calls may take as long as 3 hours. Please bear with us. We are sorry for the inconvenience.

17th Jul 2018
Support now available via Facebook!

Good news to everyone! GOautodial is now providing support via facebook. You can reach us at https://www.facebook.com/goautodialinc

10th Jan 2018
Holiday Support

Goautodial will continue to provide support on Christmas and New Year's day. Rest assured you will get the help you need with whatever issues you have this yuletide season. Merry Christmas and a happy new year to everyone!

24th Dec 2017